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FAQ 2017-06-16T19:51:30+00:00

FAQ

NewCare MD uses an innovative model of care known as Direct Primary Care (DPC). In this model, doctors are paid directly by their patients through a monthly membership fee instead of governmental payers or insurance companies.  Basically, we’re cutting out the middlemen along with all of the hassles they bring.  The DPC model has experienced tremendous growth nationwide within the past couple of years because it is reminiscent of the doctor-patient relationship before the advent of employer sponsored health plans.  NewCare MD physicians, just like other DPC physicians all over the country, have a limited patient list which guarantees longer office visits and little to no waiting time for an appointment. By removing the bureaucratic red tape and a pricing matrix only an actuary could love, NewCare MD significantly increases the doctor-patient satisfaction rate while dramatically cutting costs for most patients.

We make two promises to you as a patient:  easy access and transparent pricing.  With NewCare MD, you can expect little to no wait times, longer appointments and increased access to your doctor.  No more rushed visits or waiting weeks for an appointment.  Text, phone or email your NewCare MD physician day or night.  In return, you pay a nominal monthly membership fee that gives you unlimited office visits.  No copays or deductibles, ever.  Click here to explore all of the benefits included with monthly membership.

All patients are encouraged to have at least major medical insurance coverage.  The ACA legislation does exempt patients from the underinsured/non­insured tax if you have major medical/catastrophic coverage and a physician on retainer, which is what you get with NewCare MD.

One way to save money on your healthcare is by getting insurance with low premiums and high deductibles.  DPC doctors strive to eliminate insurance claims.  Let’s say you need some routine lab tests.  Why pay $200 toward a deductible you’re unlikely to meet when you can get the same tests from a DPC doctor for $15 in cash?  (Added bonus: in many cases these tests can also be applied to your catastrophic coverage deductible!)

Possibly, depending on your insurance company. In some cases you can submit a receipt for your membership fees or lab/medication costs. Some insurance companies will apply these payments toward a deductible.

The law currently allows the use of HSA money to pay for medications, imaging tests, labs, etc. However, it is legally unclear if HSA funds can be used to pay for DPC membership fees. This is a question for your tax professional. Legislation has been proposed to clear up the question regarding if HSA money can be spent on a DPC physician’s retainer or membership fee (click here to find out how you can help the DPC cause).

Our monthly membership fee is based on the patient’s age. We also offer an on-­site wholesale pharmacy, giving our patients the savings and convenience of one-stop medical care. Our prescription drug prices are so low that some of our patients will find that their prescription savings are greater than their monthly membership fee. Patients will be offered wholesale cash prices on lab tests and we are currently negotiating contracts for bottom-dollar access to radiological services such as X­-Rays, CT scans, MRI’s and mammograms. Click here to find out more about our pricing.

Each NewCare MD clinic only accepts a limited number of patients. Considering that today’s managed care market has driven general practitioners to average 3,000 patients, it’s no wonder you encounter long waits! We purposefully keep our patient panel low so we can get you in quickly and spend plenty of time with you. This kind of attention and accessibility is almost nonexistent with current urgent care clinics.

NewCare MD physicians have privileges at local hospitals, where we will happily care for you as part of your membership fee. The hospital won’t charge you or your insurance for our professional fees since that’s a part of your membership benefit. However, routine hospital facility fees (room, nursing care, food, medication, procedures, X-Rays, etc.) will be charged by the hospital to you or your insurance company/Medicare, etc. If you are admitted to a hospital where we do not have privileges we will not be able to care for you at that hospital. However, we will stay in very close communication with the doctors caring for you and will be ready to assume post-hospital followup care.

As a member, you have access to our entire pharmacy and you only pay our cost, which is always below standard pharmacy prices. We only dispense medications that can save you money. Therefore, almost all of the medications in our extensive inventory are generic. Name-brand prescriptions are generally expensive so you’ll normally get a better price on those drugs using an insurance prescription drug benefit or a prescription drug discount card at your local pharmacy. We do not dispense any DEA-controlled medications such as narcotic pain medicine, sedatives or stimulants.

We know that illness and injuries don’t always happen during office hours. If you need to get in touch with us to order a prescription refill or schedule an appointment, you can directly e-mail our nurse or your physician at anytime or leave us a voice mail. If you have a non-urgent question, but one that probably shouldn’t wait until tomorrow, members can send their doctor a text message and expect a prompt reply. Lastly, if you have an urgent issue after-hours, our doctors are typically available directly via phone until 8:00 p.m.

NewCare MD is not accepting new patients for pharmaceutical treatment of Chronic Pain. New Opioid Prescribing Guidelines have recently been released by the CDC to combat the prescription drug abuse epidemic, and those patients who use narcotics for chronic pain are encouraged to seek a pain treatment center. NewCare MD does not prescribe stimulant weight loss medications due to lack of proven long-term effectiveness and the adverse risk profiles of such medications. NewCare MD does not prescribe controlled sedatives for the treatment of chronic anxiety.

Almost all of the routine procedures NewCare MD performs have no additional charge to members. There are a few exceptions for the more complicated procedures. Our pricing page has details. NewCare MD may charge mileage at IRS rates for house calls.

Yes, but only for certain procedures. We offer cash prices on minor emergency surgical procedures (such as sewing up cuts) to non-members. We are also happy to provide some minor cosmetic surgical procedures for patients who are not members at very affordable prices. For example, insurance and Medicare typically do not cover the expensive removal of benign moles or skin tags. NewCare MD also provides local employers with affordable CDL Physicals, New Employment Physicals and Urine Drug Screens. One more thing: NewCare MD offers affordable office visits to visiting family members of NewCare MD members. We understand that it’s always miserable to get sick or hurt when you’re away from home.

Yes! There are times when a house call is the best answer, and the DPC model affords family doctors the time to get out of the office when necessary. Obviously if we are driving we can’t be caring for other patients, so we’ll be limiting house calls to those absolutely necessary. For house calls out of town, we will charge mileage; otherwise, there is no additional charge for house calls.